The Future of Banking

The Future of Banking: Overcoming Barriers to Financial Inclusion for Communities of Color

UnidosUS and Policy Link

First published June 2019

This report is based on research findings from focus groups and interviews. The focus groups were conducted with LMI individuals in Philadelphia, Chicago, Los Angeles and San Diego, and the interviews were done with policy experts, regulators and representatives from the financial services sector. In sharing their experiences with the financial system, we have identified common challenges encountered by LMI consumers of color, and offer recommendations to address on-going barriers to financial inclusion.

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