California Communities’ Broadband Needs and the Role of Financial Institutions

For this report, the California Reinvestment Coalition (CRC) analyzed findings from multiple surveys of our varied constituents. First, we conducted a survey of 13 large national banks about their investments in broadband access and adoption initiatives. Second, in partnership with The Greenlining Institute, we conducted an annual survey of our members, who are local organizations engaged in fair housing, affordable housing development and economic empowerment and development. This annual survey examines local bank performance from the perspective of local community members and includes questions about local broadband initiatives from banks. Third, as part of CRC’s Economic Equity Promotoras program – an economic wellness initiative providing outreach and education specifically for historically disenfranchised communities – we conducted a survey of program participants that included questions about broadband access, particularly in light of the pandemic.


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