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How to File a Complaint with the DFPI | SBA Microloan Program Training

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Education Campaign: How to File a Complaint with the DFPI

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When a financial institution violates state law, the California Department of Financial Protection and Innovation (DFPI) has the power to launch investigations, enforce penalties, and change regulations. Thus, DFPI complaints are of vital importance to keep companies accountable. However, many small businesses and consumers of financial services/products are not aware that they can file a complaint, or are unsure how to do it, or believe it is too complicated. 

CAMEO is launching an education campaign in order to inform you and your small business and entrepreneurial clients of their options and empower them to make their voices heard when a financial institution acts unfairly. If you or your clients have had issues with a small business financing company, please file a complaint. (Yes, you can file on behalf of your clients, with their permission of course.) Let us know you filed by emailing Daniela Fernandez-Ulen or filling out this short form.

Our goal is to reach 50 complaints by the end of the year. We created a FAQ document you can share with your clients along with a marketing toolkit so you can help us promote this campaign. Join us!

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SBA Microloan Program 101

Join us next Thursday, November 2, 2023 at 10:00am PT for our SBA Microloan Program 101 course, part of CAMEO’s National CDFI Academy. We’ll share what you need to know about the SBA’s application process as well as the benefits and challenges of securing micro-lending capital loans and technical assistance (TA) grants.

Tickets are $50 and CAMEO members will get a 50% discount with the membership code (email Daniela for the code).

This course is funded [in part] through a Cooperative Agreement with the U.S. Small Business Administration.

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CRA Reform: First Impressions

On Tuesday, the Treasury Department, Federal Reserve, and FDIC released a final rule that details long-awaited updates to the Community Reinvestment Act.

On first impressions, it’s a mixed bag. The regulations include much-needed modernizations to combat climate change, support micro businesses, and a potentially better evaluation process. However, regulators missed an opportunity to explicitly address race-based discrimination in lending.

As CAMEO continues to analyze the document, take a look at what our colleagues at NCRC and Greenlining Institute are saying.

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