Keeping Your Clients Engaged

This webinar introduces ingredients of building trust with clients. In addition, we discuss the nature of resistance clients sometimes display, the various forms it takes and how to shift it for successful business development.

  • Would you like to increase your retention of clients through your training and coaching services?
  • Would you like to improve your completion rates for business plans and loan packages?
  • Do you sometimes meet resistance from clients when you are working with them?
  • What are the important factors that keep your clients engaged through the sometimes challenging business development process?

Listen to the webinar (70 minutes)

About the Presenter

susan-brownSusan Brown’s job is to provide you with facilitation, guidance, information, support and collaboration to make your work effective, connected to your values and aligned with your goals. Economic justice and values-driven economic development have been her primary focus during her entire professional life.  She brings these long-standing passions to my work along with an eclectic set of life experiences to provide a mature, in-depth perspective to individual and organizational change and growth.


Back to the Past Training archive